Legal

Shipping Policy

Last updated: July 2, 2026

Processing time

Orders are prepared with care and typically ship within [2–4] business days. You will receive a confirmation email with tracking once your order is on its way.

Shipping regions & rates

We currently ship to [regions to be confirmed by JAGONGO]. Shipping rates are calculated at checkout based on destination and weight.

Delays

Occasionally, customs or carrier delays occur beyond our control. If your order has not arrived within [14] days of shipment, email support@jagongo.com and we will make it right.